Welcome to Loom Life, where tradition meets craftsmanship. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or purchasing from Loom Life, you agree to be bound by the following Terms. Please read them carefully.

1. Acceptance of Terms

By using our website (www.goloomlife.com), you agree to comply with and be legally bound by these Terms and Conditions. If you do not agree with any of these Terms, please refrain from using our website and services.

2. Product Information

We strive to provide accurate product descriptions, images, and prices on our website. However, due to the handcrafted nature of our products, there may be slight variations in color, design, and dimensions. These variations are a part of the unique quality of handwoven textiles and should not be considered a defect.

3. Pricing and Payment

• All prices are listed in [Currency] and are subject to change without notice.
• Prices displayed do not include taxes, shipping, or handling charges, which will be calculated during checkout.
• Payments are processed securely through [payment gateways] (e.g., credit/debit cards, UPI, net banking, etc.).
• Full payment must be made before an order is confirmed and processed.

4. Order Processing and Acceptance

• Orders are considered as an offer to purchase when placed, and the acceptance of the order occurs when a confirmation email is sent.
• We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, inaccuracies in pricing, or suspected fraud.
• In the event of an order cancellation, any paid amounts will be refunded to the original payment method.

5. Shipping and Delivery

• We aim to ship all orders within the timeframe specified on the product page or during checkout.
• Shipping fees are calculated based on the delivery location and are displayed at checkout.
• Delivery times may vary depending on your location, the shipping method, and third-party couriers.
• Loom Life is not responsible for any delays caused by customs clearance, weather conditions, or issues with third-party couriers.

6. Exchanges

If you wish to exchange a product for a different size, color, or design, please follow the return process. Once the original item is returned, we will send the replacement item. If there is a price difference, you will be notified and asked to pay or receive a refund accordingly.

7. User Account

To place an order, you may be required to create a user account. You agree to:

• Provide accurate, current, and complete information when creating your account.
• Maintain the confidentiality of your account details, including your password.
• Notify us immediately of any unauthorized use of your account.
• You are responsible for all activities that occur under your account.

8. Intellectual Property

All content on our website, including text, images, logos, designs, and trademarks, is the intellectual property of Loom Life and is protected by copyright laws. You may not use, copy, or distribute any part of the website’s content without prior written consent from us.

9. Limitation of Liability

To the fullest extent permitted by law, Loom Life shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products. This includes, but is not limited to, loss of data, business interruptions, or damage to personal property.

10. Force Majeure

Loom Life will not be liable for any failure or delay in performance under these Terms due to events beyond our control, including but not limited to natural disasters, strikes, war, or technical failures.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of [State/Country]. Any disputes will be subject to the exclusive jurisdiction of the courts in [City, State/Country].

12. Changes to Terms

We reserve the right to update or change these Terms at any time. Any updates will be posted on this page, and the changes will take effect immediately upon posting. Please review this page periodically to stay informed about any changes.

13. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

• Email: info@goloomlife.com
• Address: Loom Life, Kuthampully, Palakkad, Kerala.

Thank you for choosing Loom Life. We appreciate your support for traditional, handcrafted textiles and are committed to providing you with a positive shopping experience.